This phase sets the tone for the entire development of any spa or health club. The concept should provide customers with experiences that indulge the senses and feed their minds, bodies, and souls. We help you to define the experience you want to deliver to your customers by drawing on a number of key elements including the local culture, location and history of your space as well as incorporating leading edge treatments and facilities exclusive to the property’s guests and members. We focus on all of the guests’ touch points to make sure that all of their needs will be met at every turn.